What Protections Do Pro Clients Lose?
As a Pepperstone Pro, the following restrictions won't apply to you:
- Lower leverage implemented;
- Compulsory margin close-out at 50%;
- Retail negative balance protection
- Retail disclosure information
We’re not required under the Corporations Act to provide wholesale clients with access to our Internal Dispute Resolution process but we’ll still make this service available to you at no cost.
While you can still access the external dispute resolution provider Australian Financial Complaints Authority (‘AFCA’), you may be treated differently given your status as an experienced wholesale investor and your matter may be excluded at AFCA’s discretion.
There’s no requirement to issue you a product disclosure statement (PDS), financial services guide (FSG), and disclosures (although these will remain available on our website for you to review).
We may assume a level of knowledge and experience when assessing whether our products are appropriate for you.
The risks and other important information are detailed in the Wholesale Client Information Statement.
Contact Us
There are plenty of ways to get in touch with us, wherever you are in the world.
24/5 | Other |
| Phone (AU toll-free) 1300 033 375 | Support pro@pepperstone.com |
| Phone (International) +613 9020 0155 | Press marketing@pepperstone.com |
^For more details on our refer a friend program for Pepperstone Pro clients, you can view the terms and conditions here.
1An eligible client that meets the requirements of the Sophisticated Investor test is someone who we believe has previous experience that allows them to assess:
- the merits of the product or service; and
- the value of the product or service; and
- the risks associated with holding the product; and
- the client's own information needs; and
- the adequacy of the information given by the licensee; and
- requests that Pepperstone consider my experience for the purposes of becoming a Sophisticated Investor as defined under 761GA Corporations Act 2001 (Cth) (‘the Act’).
2Clients that qualify as being treated as wholesale clients pursuant to section 761G(7)(c) of the Corporations Act 2001.
3Accountants certificate - 2 year expiry